Privacy Policy

This Privacy Policy explains how Total Clad & Coat collects, uses, and shares your personal information. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What Information We Collect

We collect your personal details when you contact us or interact through our website and social media.

This may include:

Name
Email, phone number, and address
Payment details
Survey or promotional feedback

Why We Collect Your Information

We only use your information when necessary. Some reasons include:

To Provide Services

We use your details to supply products and complete orders.

To Communicate With You

We respond to your questions, quote requests, or follow-up communication.

To Process Payments

We handle transactions securely using your payment information.

To Improve What We Offer

We use customer feedback to make changes to our services.

To Personalize Experiences

We may tailor your website experience based on preferences.

To Meet Legal Duties

We retain information if laws or regulations require it.

Sharing Your Information

We may share your details in these cases:

With Your Permission

We’ll only share your data if you’ve agreed to it.

With Service Providers

Sometimes, we work with providers like IT support or payment processors.

If Required by Law

We disclose information if a law or regulation demands it.

How We Protect Your Information

We protect your data using security measures to prevent loss, theft, or unauthorized access.

These measures include limited access and secure systems.

Accessing or Updating Your Details

You can ask to view or change your personal information. We’ll handle requests under the APPs.

Cookies and Analytics Tools

We may use cookies to track your browser type, system, and visit duration.

You can manage cookies through your browser settings anytime.

Updates to Our Privacy Policy

We may revise this Privacy Policy to reflect changes in laws or how we manage data.

Please check back now and then to stay informed.

Contact Us Anytime

Questions? Email admin@totalcladandcoat.com.au.

We’ll reply as soon as possible to address your concerns.